Testimonials

Testimonials


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To Adrian,

Just wanted to say a massive thank you for everything you did. I honestly don’t think this would of happened without you coordinating everything. Thank you so much.

Dan & Natasha Harvey, The Wickets, Burgess Hill. September 2017

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Dear Adrian,

I wanted to say how much we appreciated your professionalism and the working style of Duffy and Co. Compared to some of your colleagues across in West Sussex you have been excellent to deal with and always very clear.
We felt we could trust you all and did not feel pressurised on you side at any point of the process.

Peter & Natalie Williams, Downscroft, Burgess Hill. September 2017

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Dear Duffy & Company,

Thank you for all the hard work you have done. Even beginning the procedure was very frightening but you took our hands and led us through it all.

Thank you again for your guidance and patience.

Maria and George Popa, Old School Place, Burgess Hill. August 2017

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Dear All,

I chose Duffy & Company to help me sell the house as I was impressed when buying a property through them 8 years ago! They are friendly, professional and efficient. They’ve also put up with me phoning probably a little too often for updates; very understanding of the anxiety that goes with moving home! Many thanks to the brilliant team.

Mrs M Barnes, The Kiln, Burgess Hill. August 2017

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Dear All,

Throughout the long process of selling my late Mother’s flat it has been a pleasure working with the sales team and in particular with Adrian Kirbyshire who was my main contact. This is by far the best experience I have had with estate agents. Adrian was always pleasant, courteous, efficient, reliable and even sympathetic when the first sale fell through. He cheered me up too because he remained positive. One of the outstanding aspects of the team was their good communication skills. Any phone messages that I left or email queries were always dealt with the same day. I felt that I got a very good personal service and have no complaints whatsoever and therefore can thoroughly recommend Duffy and Co. One couldn’t do better.

Mrs J Orford, Corbett Court, Burgess Hill. July 2017

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Dear All,

I would like to thank you for your professional and efficient help together with the personal touch in the recent sale of my property.

As you know I have always dealt with Duffy and Company in the past and should the situation ever arise again shall continue to do so in the future.

Thank you.

Mrs Bennett, Folders Close, Burgess Hill. June 2017

 

Dear All,

Duffy and Company Estate Agents were so kind and helpful, nothing was too much trouble. They were not pushy but were able to answer any questions and if they didn’t know they found the answers.

I am so glad I used them and would strongly recommend them to everyone.

I thank them for all they did for me.

Margaret Carpenter, Corbett Court, The Brow, Burgess Hill. May 2017

 

Dear Keith and Adrian,

I just wanted to place on record our appreciation for your professionalism, support and help with our recent sale and purchase. House sales can be very stressful, but you and your team really helped us find our dream home and when we looked at the time scales we realised that the whole process was completed in just under 3 months.

Once again, a big thank you to you all.

With our best wishes to you all for the future.

Richard and Debbie Valentine, Mill Wood, Burgess Hill. April 2017

 

Dear Adrian & Keith,

Fantastic service from both Keith and Adrian.

Adrian especially put himself out for us and kept us informed throughout.

We only wish we had put our own property on the market with Duffy & Company and not a competitor.

We would fully recommend this company.

Mr & Mrs Gimson, Clayton Drive, Burgess Hill. April 2017

 

Dear Adrian,

I just wanted to drop you a line to thank you and Keith for all your hard work in connection with the sale. Having been very pleased with the service I received on a previous sale, I was not disappointed with the service second time around. You were easy to talk to, easy to contact and moved the transaction forward to a swift exchange.

Thank you again.

Debbie Hawkins, Mill Wood, Burgess Hill. April 2017

 

This was a good honest service. We were kept informed of progress with the sale throughout and the agents were readily to speak to.

They went the extra mile by facilitating advice from an expert on renting as were not sure about this option.

As we lived away from the area and not living in the house they took prospective buyers round. I have sold houses several times before and not received such good service as this.

Janette Neeld, Fairlea Close, Burgess Hill. March 2017

 

To Keith & Adrian,

As part of our efforts to find the right next move, we have got to know Keith and Adrian at Duffy & Co over the last 4 years or so. In that time Duffy & Co have successfully sold our house on at least two previous occasions only for our purchase plans to come to nothing. Then in January 2017, it was third time lucky, as we moved from our home of the last 21 years to an older house which is the perfect fit for us now on the opposite side of town. Each time we have dealt with Keith & Adrian we have never felt hassled and always like we were being treated in a respectful, friendly and professional manner. Their knowledge of the local market is second to none but they also brought loads of common sense and flexibility into helping us and our sellers manage what can be a stressful time when moving home. We have dealt with quite a few estate agents over the years and in our experience few felt as easy to deal with or as trustworthy as Duffy & Co’s Adrian and Keith. I would always make them my first port of call for estate agency services in mid Sussex.

Mr & Mrs Carr, Barley Drive, Burgess Hill. March 2017

 

To Keith, Adrian and all the staff at Duffy’s.
Thank you all so much for the hard work involved in selling our property.

We have been delighted with the way you have handled our sale, you have kept us updated on all aspects and took some of the stress away involved in moving house.

It is so nice to deal with an agent who is not pushy and always trying to get you to use their mortgage advisor or solicitor.

We would certainly recommend you to our friends.

Mr & Mrs Manser, Forge Way, Burgess Hill. February 2017

 

This is the second time we have used Duffy’s and have been completely satisfied with the way business was conducted and will recommend them to others.

Keith Gale and his staff ‘tell it like it is’ and there is no ‘jiggery pokery’, what you get is good honest service and you are kept well informed and things proceed.

Mr & Mrs Waters, Barley Drive, Burgess Hill. December 2016

 

We found Duffy & Co to be very polite, friendly and helpful. They kept us informed on a regular basis resulting in a very smooth sale of the property.

We would not hesitate in recommending Duffy & Co to anyone selling their property

This was a first class service for a very reasonable fee.

Scott & Fiona Campbell, Gravett Court, Burgess Hill. November 2016

 

Dear Keith & Co,
We just wanted to say how wonderful Duffy & Co were when it came to buying our first home. It was an extremely stressful time for us as we had to buy quickly. Anne was our first contact and was on the ball immediately , she found our house very promptly so a huge thank you goes to her for her initial efficiency and keenness to help. Keith and Adrian took over from there and were so approachable ,always very informative and keeping us up to date whenever there was a development and always doing everything in their power to keep the ball rolling when speed was absolutely the key for us. We cannot praise this company enough, very friendly, efficient and extremely professional, they were ALWAYS there when we needed them . We really appreciated all their help and expert advice as they found us our new home at an extremely difficult time in our lives, this was no ordinary house move as we had to get everything signed off by a particular date or we’d have been homeless. Duffy & Co came to our rescue. We know who to come to in the future (should we ever move again ) ! Thank you so much Anne, Keith and Adrian.

Ian & Cheryl Gilding, Longhurst, Burgess Hill. September 2016

 

We were immediately impressed by Adrian’s professionalism and honesty.

Adrian has done everything possible to smooth and assist the path to our purchase and we have been very pleased with his efficient communication and consideration.

We would say thank you to Duffy and Company and particularly Adrian for all his assistance.

Chris Mills and Jenny Howell, Withy Bush, Burgess Hill. September 2016

 

Adrian from Duffy’s has been efficient, supportive and communicative at every stage, holding together our ‘chain’ at tricky points.

We would highly recommend Duffy’s estate agency to anyone wishing to move house and have as much of the anxiety taken out of what is so often a stressful time.

Thank you Adrian for everything you have done to facilitate our move.

David & Moira Brown, Withy Bush, Burgess Hill. September 2016

 

I have used Duffy & Co Burgess Hill on all my house moves (sales & purchases) over the past – 37 years (sold three & bought twice).

I have always found Keith and his team very knowledgeable of the local housing market and extremely capable and helpful. My recent sale experience was excellent.

Adrian Kirbyshire checked in weekly with informative progress reports on feedback from viewings to nursing me through the ups and downs once I had a buyer through to exchange of contracts/completion. He often had the ‘inside’ details of what was happening and was sometimes better informed than my buyer and solicitors on the inevitable hiccups that occur when selling a house.

This had been a difficult market with Brexit right in the middle of the process nearly throwing up a curve ball. But from the four months between valuation and completion, the service provided was second to none. 5 out of 5; 10 out of 10 – however you score it the outcome is the same.

I highly recommend Duffy & Co to anyone seeking to buy or sell in the Mid Sussex area.

Tom O’Hara, Now of Tarring, West Worthing (Goodbye Burgess Hill). August 2016

 

The staff are very efficient and most friendly. Also exceedingly helpful and from the onset all staff members are aware of their clients needs and the properties being sold and purchased. I would genuinely recommend them to anyone wishing to buy or sell a property.

Mrs C Allen, Meadow Lane, Burgess Hill. August 2016

 

I have been trying to sell my parents retirement property for six months through another agent with virtually no response.

Keith Gale and his colleagues turned this around after a short time with a prospective buyer. Everything went through very smoothly, with regular updates from Duffy & Company.

Completion has happened, a big ‘thank you’ and ‘well done’ to Keith and his team..

Paul Schjerve, Corbett Court, Burgess Hill. July 2016

 

From my initial enquiry regarding selling the property the Duffy & Company team were, as one, enthusiastic, up beat, professional and left no stone unturned in bringing the transaction to completion. They dealt with all the viewings and any questions we had about the sale were answered to our complete satisfaction. I cannot recommend Duffy & Company highly enough and we would not hesitate in using them again.
David Paddick & Tricia Donaghy, Fairfield Road, Burgess Hill. March 2016

 

To Keith, Thank you to you and your team for making the whole house sale process run smoothly from start to finish. An almost immediate sale followed by a professional service informing us at every stage. we would have no hesitation in recommending you and your company to family and friends.
Mrs Saunders. Inholmes Park Road, Burgess Hill. January 2016

Very happy with the services I received from Duffy & Company and it was a pleasure to do business with them.
Mr Dore, Northway, Burgess Hill. December 2015

 

Dear Keith,

We would like to express our appreciation for the attention shown by you and your staff during the purchase of our new home.

It seemed that nothing was too much trouble and we were kept informed at all times, making our move as stress free as possible.

We would highly recommend your independent service to others.
Mr & Mrs Hooker, Oakview Court St Georges Park, Ditchling Common. December 2015

 

You have all been fantastic from start to finish, always giving your full support, we never felt we were doing this on our own. Constant communications with regular updates so that we were always aware of any problems. Even right down to providing hard to get hold of tradesmen!!!

In short you are exemplary to your profession. Thank you so much for being so friendly and approachable.
Glenna Stewart, Woodcrest Road, Burgess Hill.  November 2015

 

The team at Duffy and Company have gone above and beyond to assist us with the sale and purchase process. They offer a service that they should be proud of, which really separates them from the services offered by online estate agents. We would be happy to use Duffy’s again in the future.
Zoe & Mathew Sayers, Parkside to Keymer Parade, Burgess Hill.  October 2015

 

The service provided by Duffy and company is second to none. They are extremely helpful and knowledgeable and do all they can to chase up solicitors(who can be slow)to ensure that all goes smoothly. I have no hesitation in recommending Duffy and company, and I would use them again.
Julie Harland, Oakview Court, St Georges Park, Ditchling Common.  October 2015

 

Being a first time buyer I have struggled to get myself on the property ladder, feeling like a small fish in a very big pond. When going to see the property Adrian was welcoming, easy to talk to and gave great advice.I was recommended Duffy and Company by a couple of people and would not hesitate to recommend them myself.

Thank you Adrian!!! 
Hannah Behrens, Old School Place, Burgess Hill, October 2015

 

Hi Adrian,

I wanted to say a big thank you for all your effort over the last few months. You acted professionally and courteously and are a credit to your company. Well done !!

Kind Regards
James & Debbie Seaton, Park Road.

 

After falling for a property in a well appointed area of Burgess Hill being offered through Duffy and Co, Adrian and team worked at lightening speed to get my property on the market. They secured a buyer in 48 hours enabling me to secure my offer on the new house.

My buyer unfortunately pulled out in what was going to be exchange week sending a shock wave through the relatively short chain. Duffy went on action stations to negotiate protecting the chain whilst in parallel re-marketed my property.

A new buyer was secured in the same day as the previous buyer pulled out. All parties worked diligently at great pace to shorten the catch up period, we exchanged in only 7 weeks.

Great professional team work and very friendly folks. They made me feel very well looked after throughout.

Thank you all.

Yours impressed and very grateful. Valebridge Drive to Oak Hall Park.

 

To all staff at Duffy’s,

Especially Keith & Mark for all your hard work in the sale and purchase of our home. Everything went smoothly at the end and we are installed in Stowmarket. Thank you once again for all the work you put into our sale and purchase again with best wishes
Simon & Liz Scott, Starling Close, Burgess Hill

Dear Adrian & Co,

A quick note to say thanks very much for your great service selling our house. Your friendly and helpful attitude really made the whole move easier and its lovely to be in our new house for the Summer.

Kind Regards, The Stovolds, Freeks Lane.

We just wanted to say a huge thank you for finding us a house. No other company would have been as thoughtful as Duffy & Company. You are welcome anytime for a look at the changes or enjoy a piece of cake.

Many thanks Chris & Siobhan, St Wilfrids Road.

Many thanks to all at Duffy’s. What a team! You were always polite and helpful despite setbacks and made the buying and selling of properties a delight for me, instead of a burden.

Best wishes to you all,

Sally Henneberg, Yew Tree Cottages, Burgess Hill to Tudor Gardens,Burgess Hill

Hi Keith, Adrian, Mark and Linda,

We would like to thank you for all your hard work selling our house. You provided outstanding customer service when we purchased the property in 2010 and as you are so professional,we decided to sell the house in 2013 through Duffy & Co. The selling had its complications but you managed it very well and were very reassuring during the selling period. You consistently provided an excellent service and we have no hesitation to recommend Duffy & Co to people who wish to sell their house.

Best regards, Shawn & Angela, Meeds Road, Burgess Hill

To Keith and all the staff,

Thanks to you all for finally making it possible for us to move. It should have been easy and after ten months and countless phone calls made by you we got there in the end. Many thanks to you all especially Adrian and Mark. We are loving our new bungalow, so please enjoy the biscuits.

Hilary & Brian, Priory Road to Mill Road, Burgess Hill.